We believe in giving 100% satisfaction to our clients. Though if you are not happy, you can contact us within 24 hours after you receive the product and ask for return. No return will be entertained for customized products. Restocking fees will be charged to the customer and customer has to bear the cost of shipping the product back. Customer must return the product within 48 hours after receiving it. Custom, Oversize, or hazardous items cannot be returned. Items that have been used will not be accepted as returns. Items which have any stains, emit, body odours or perfume scents, have any kind of marks, damages or water stains will not be accepted for returns. We are not responsible for any damage occur while shipping once it is shipped from our end. We check the product thoroughly for quality and any existing damage before we ship. When custom measurements are strictly followed, the returns are not accepted.
We try our best to match all outfits based on the pictures shown. 100% copy of outfits in the picture is the goal we try to acheive. Items can not be returned with the fact that they do not exactly look like a picture or the material used looks different than what you see in the picture. The pictures are digital and taken using high standard photography techniques such that the actual product may differ in some cases than what you see in the picture. Only incorrect items will be sent back in which case we will fix them and send it back to you or issue a full refund if it can not be fixed. Items ordered with special discount coupons, time specific gift vouchers or any promotional discounts/gifts can not be returned.
When the outfit is made to order, the order can not be cancelled once the order is processed, outfit is been made and special changes are done according to buyer’s requirements and measurements.